UX Research
What It Is
Do you know something on your website isn't working but can't put your finger on it? User experience (UX) research doesn't have to be overly tedious or time-consuming. Through insightful qualitative research with your customers, I will deliver actionable items to improve your digital UX.
How It Works
First, I'll work with you to understand your current state and define what information your team needs to improve its UX. Next, I'll conduct a series of interviews with your customers to identify pain points and user tendencies when using your site. Finally, I will deliver research findings and recommendations for improving your digital UX.
What You Get
Following our conversations, you will receive a research brief that includes:
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Research Findings
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Recommendations for Channel Improvements
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Design Renderings for Potential Improvements